This entry is old and may contain information that is not up-to-date.
The comment you are looking for have either been moved to a new discussion or been deleted.

Complaint

I am an absolute vodka expert and I usualy buy absolut vodka over Smirnoff and many others but this one batch I have sampled is no where near as nice as normal I couldn't drink the vodka as it tasted to strong .will not be purchasing any time soon if this problem is not sorted

Hannah Little Report inappropriate content

Comments

  • Dear Hannah,

    Sorry to hear about your disappointing experience. I, however, would really like to thank you for letting us know. I forwarded your comments to our local office in UK, so that they can directly handle this question.

    Please let me know if you have further concerns.

    All the best,
    Galya

    Galya K
  • The new Absolut Grape bottle has a terrible design. It makes your product look cheap, and unappealing. It was fun before, looked young, and made me automatically want to grob it off the shelf; and grab I did. I understand changing it for ONE person isn't reasonable, but I can't be the only one who thinks so. You know what they say, you first consume a product with your eyes, and the new bottle, looks haphazardly painted, and very plain. It really makes the product taste less exclusive. I used to love displaying my empty bottles as decorations in my home, but now I feel like it would be an eyesore. Looks as though you had a 4 year old in the back painting bottles for you. Not a fan, just sayin.

    Elizabeth & Cork
  • Dear Elizabeth and Cork,

    I would like to thank you for taking time to contact us in order to share your feedback. We do appreciate it and would very much like to know our consumers point of view.

    All the best,
    Galya

    Galya K
  • Your vodka has been turning into slush. We do not put water in it, we screwed the cap on tight. Why is it that every time I spend $60 on a bottle I lose $30 due to slushy or frozen vodka. I thought it wasn't supposed to do that??????

    Casey Danis
  • Hi Casey,

    Thank you for taking the time to provide us with your feedback.

    That is very unusual and certainly not acceptable. I have forwarded your message to the local team in the US - they will get in touch with you directly.

    Kind regards,

    Jake D
  • I bought 2 40 pounder of absolut peace vodka. When I got home I noticed one was considerably lower then the other one. Both were sealed. When the lower one was opened it tasted off. Watered down, I drink this every night after work. Its just my go to drink so I know the taste. I put it into the freezer and it was slushy. I've never had this problem with you guys before. Its very discouraging.

    Amanda
  • Hi Amanda

    Normal freezer temperature is around Celsius -18/Fahrenheit 0, but could vary depending on where the bottle has been placed in the freezer.
    If the bottle has been close to a cooling element, the temperature could be colder than Celsius -18/Fahrenheit 0.

    Absolut Vodka 40% (80 proof) freezes around Celsius -24/Fahrenheit -11.
    If the bottle freezes, it is still the same quality when it has melted, just shake the bottle gently.

    Hope this information was helpful,

    Louise Community Manager
The post is closed to further comments.