Odd/bad taste

Comments

• 

  Hi Sheri,

  Extremely sorry to hear this. Who were you in contact with previously to get the Absolut Citron?

  Thanks,
  Jake D

  

  Jake D
  2 Sep 2016 Report inappropriate content

• YOU, JAKE.

  

  Sheri Graves
  3 Sep 2016 Report inappropriate content
• 

  Hi Sheri,

  I am very sorry to hear that you had challenges. We are reaching out to our local team as we speak. We will do our best but please don't hesitate to drop us an email if further questions come up.

  Best,
  Galya

  

  Galya
  21 Sep 2016 Report inappropriate content

• This kind of response does nothing to placate angry consumers who have been duped into buying an inferior product. Happy for you that you may learn the source of the problem and prevent future occurrences, But what about the good money I spent on what was so bad I had to pour it down the sink? Your company obviously has a great deal of difficulty in producing a product that is consistently good. If you don't make things right with consumers, you will lose them forever.

  

  Sheri Graves
  25 Sep 2016 Report inappropriate content
• 

  Hi Sheri,

  Completely agree with you that consumers are the key. We are doing our best.

  Can you please confirm you received a follow up from our team in the US?

  Thanks,
  Galya

  

  Galya
  26 Sep 2016 Report inappropriate content

• How am I supposed to know which response comes from your "team in the US?"

  

  Sheri Graves
  26 Sep 2016 Report inappropriate content
• 

  Hi Sheri

  That would be a separate email from our team in US.

  Thanks,

  

  Louise Community Manager
  29 Sep 2016 Report inappropriate content
• I am glad I found this blog.  I have had this experience many times over the years.  And today again.  I have bought at Winn Dixie and ABC and it is fowl.  I but 1.75 (3) a week.
  
  

  Louie Vaccaro
  4 Feb 2017 Report inappropriate content
• We bought a bottle of the Absolut PEAR in Santa Monica a week ago. It did not taste like pear 😀 ...more like a household cleaner (not that I've ever tasted a household cleaner) but you get the idea... what should I do? We love ABSOLUT and only buy Absolut so you won't lose us as customers, but we would like a replacement bottle. Thanks!
  

  Paul
  2 Sep 2017 Report inappropriate content
• Got a bottle of Absolute as a gift. I usually love the taste but it's so bad I can't drink it. No matter how much mix it doesn't cover it. Very disappointed
  

  Kirsty Young
  3 Sep 2017 Report inappropriate content
• Hi all
  
  We are sorry to hear that the taste did not match your expectations. Unfortunately I cant tell from here what may cause this or if this is batch not following or standard. Thank you for letting us know and please contact local market for further advice.
  
  US-Customer Support:
   PRUSAConsumerSupport@pernod-ricard.com 
  
  Best regards
  

  Louise Community Manager
  20 Dec 2017 Report inappropriate content